G'azablangan mijoz: inglizcha iboralar (C1)
Vaziyat: Buyurtmasi kechikib, shikastlangan holda kelgan mijozga rahbar sifatida javob beryapsiz. Bu sahifada shu vaziyat uchun 5 ta inglizcha ibora — o'zbekcha tarjimasi, izohi va misoli bilan, namuna dialog va qisqa mashq.
5 ta asosiy ibora
You have every right to be angry, and I'm not going to argue with that.
G'azablanishga to'liq haqlisiz, bu bilan bahslashmayman ham.
have every right to — ...ga to'liq haqqi bor. argue with that — bu bilan bahslashmoq. G'azabni tan olish uni pasaytiradi; o'zingizni oqlashdan boshlamang.
Under no circumstances should this have happened.
Bu hech qanday holatda sodir bo'lmasligi kerak edi.
Under no circumstances + inversiya: should this have happened (should have + V3 — bo'lmasligi kerak edi). Kuchli, rasmiy afsus.
Here's what I'm going to do to put it right.
Buni to'g'rilash uchun nima qilishimni aytay.
Here's what I'm going to do — mana nima qilaman: uzrdan aniq rejaga o'tish. put it right — to'g'rilamoq, tuzatmoq.
I'll personally make sure the replacement reaches you by Friday.
Almashtirilgan mahsulot sizga juma kunigacha yetib borishini shaxsan o'zim nazorat qilaman.
personally — shaxsan o'zim. make sure — ishonch hosil qilmoq, nazorat qilmoq. reach — yetib bormoq ("reach to you" — xato). by Friday — eng kechi juma.
We'll be reviewing our procedures so this doesn't happen again.
Bu takrorlanmasligi uchun ish tartibimizni qayta ko'rib chiqamiz.
We'll be reviewing — ko'rib chiqayotgan bo'lamiz (rejadagi jarayon, Future Continuous). procedures — ish tartibi. so this doesn't happen — takrorlanmasligi uchun.
Namuna dialog
Bu namuna: darsdagi 5 ibora suhbatda ketma-ket qanday ishlatilishini ko'rsatadi. Suhbatdosh — a furious client whose important order arrived late and damaged. Ustoz bilan haqiqiy suhbatda savol va javoblar boshqacha bo'lishi mumkin.
- Siz: You have every right to be angry, and I'm not going to argue with that. — G'azablanishga to'liq haqlisiz, bu bilan bahslashmayman ham.
- Suhbatdosh: I see. — Tushunarli.
- Siz: Under no circumstances should this have happened. — Bu hech qanday holatda sodir bo'lmasligi kerak edi.
- Suhbatdosh: Right. — Shunday.
- Siz: Here's what I'm going to do to put it right. — Buni to'g'rilash uchun nima qilishimni aytay.
- Suhbatdosh: Okay. — Xo'p.
- Siz: I'll personally make sure the replacement reaches you by Friday. — Almashtirilgan mahsulot sizga juma kunigacha yetib borishini shaxsan o'zim nazorat qilaman.
- Suhbatdosh: Mm-hm. — Ha-ha.
- Siz: We'll be reviewing our procedures so this doesn't happen again. — Bu takrorlanmasligi uchun ish tartibimizni qayta ko'rib chiqamiz.
Grammatika: Under no circumstances should ... — kuchli inkor
Under no circumstances, On no account, At no time — "hech qanday holatda, hech qachon". Gap boshida kelsa, inversiya: modal yoki yordamchi fe'l egadan oldin. This should never have happened → Under no circumstances should this have happened. Rasmiy uzr va qoidalarda ko'p ishlatiladi. Inversiyasiz variant ("Under no circumstances this should ...") — ilg'or o'quvchilarning eng tipik xatosi.
- Under no circumstances should you share your password. — Hech qanday holatda parolingizni boshqaga bermang.
- At no time was the customer informed. — Mijozga hech qachon xabar berilmagan.
- On no account must the door be left open. — Eshik hech qachon ochiq qoldirilmasligi kerak.
Mashq qiling
5 ta savol. Javobni tanlang yoki yozing va «Tekshirish»ni bosing.