Rasmiy shikoyat: inglizcha iboralar (B2)
Vaziyat: Internet provayderiga xizmat sifati haqida qo'ng'iroq qilyapsiz. Bu sahifada shu vaziyat uchun 5 ta inglizcha ibora — o'zbekcha tarjimasi, izohi va misoli bilan, namuna dialog va qisqa mashq.
5 ta asosiy ibora
I've been having problems with my connection for weeks.
Bir necha haftadan beri internetim bilan muammo bor.
have been having problems — muammo hozir ham davom etyapti. for weeks — haftalardan beri. have bu yerda "boshdan kechirmoq" ma'nosida, shuning uchun -ing bo'ladi (egalik ma'nosida bo'lmaydi: "I'm having a car" — xato).
I've contacted you several times already.
Sizga bir necha marta murojaat qildim.
I've contacted — murojaat qildim: son muhim (several times), shuning uchun Present Perfect Simple. contact to'g'ridan-to'g'ri obyekt oladi: contact you ("contact with you" — xato).
Frankly, I'm not satisfied with the service.
Ochig'i, xizmatdan qoniqmayman.
Frankly — ochig'i, rostini aytsam. satisfied with — ...dan qoniqqan (with bilan; "satisfied from" — kalka). Qo'pol so'zlarsiz, lekin qat'iy shikoyat.
I'd like a refund for this month.
Shu oy uchun pulimni qaytarishingizni xohlayman.
refund — to'langan pulni qaytarish. I'd like a refund — pulimni qaytarishingizni so'rayman. "Give me back my money" dan ancha rasmiy va muloyim.
Otherwise, I'll have to cancel my contract.
Aks holda, shartnomani bekor qilishga majbur bo'laman.
Otherwise — aks holda. have to — majbur bo'lmoq: I'll have to cancel ("I'll must" — xato, will bilan must kelmaydi). cancel a contract — shartnomani bekor qilmoq.
Namuna dialog
Bu namuna: darsdagi 5 ibora suhbatda ketma-ket qanday ishlatilishini ko'rsatadi. Suhbatdosh — a customer service supervisor. Ustoz bilan haqiqiy suhbatda savol va javoblar boshqacha bo'lishi mumkin.
- Siz: I've been having problems with my connection for weeks. — Bir necha haftadan beri internetim bilan muammo bor.
- Suhbatdosh: I see. — Tushunarli.
- Siz: I've contacted you several times already. — Sizga bir necha marta murojaat qildim.
- Suhbatdosh: Right. — Shunday.
- Siz: Frankly, I'm not satisfied with the service. — Ochig'i, xizmatdan qoniqmayman.
- Suhbatdosh: Okay. — Xo'p.
- Siz: I'd like a refund for this month. — Shu oy uchun pulimni qaytarishingizni xohlayman.
- Suhbatdosh: Mm-hm. — Ha-ha.
- Siz: Otherwise, I'll have to cancel my contract. — Aks holda, shartnomani bekor qilishga majbur bo'laman.
Grammatika: have been having / have contacted
Davomiylik muhim — Present Perfect Continuous: I've been having problems for weeks. Necha marta yoki natija muhim — Present Perfect Simple: I've contacted you several times. I've sent three emails. Son bilan Continuous ishlatilmaydi: "I've been sending three emails" — xato. Aniq vaqt (yesterday, on Monday) aytilsa — Past Simple: I called you on Monday.
- I've been waiting for an engineer since Monday. — Dushanbadan beri ustani kutyapman.
- I've called your helpline four times. — Ishonch telefoningizga to'rt marta qo'ng'iroq qildim.
- Nobody has called me back yet. — Hali hech kim menga qayta qo'ng'iroq qilmadi.
Mashq qiling
5 ta savol. Javobni tanlang yoki yozing va «Tekshirish»ni bosing.